Toronto, ON September 6, 2012 Patrons of the San Francisco Public Library (SFPL) are seeing a massive improvement in services thanks to an intuitive cashless system installed recently by ITC Systems and the companys partner on the project, Konica Minolta.
The job required 36 Cash Card Loaders, 42 Card Readers, 16 Microfilm Readers and a full suite of ITC Print Manager software programs, all of which needed to support 300 high-use workstations and 112 printers.
It was a fairly complex job and we spent months developing a structure that would maximize value for the SFPL and its patrons, says ITC Systems CEO Campbell Richardson. We wanted to make sure no opportunity was missed to bring new capabilities to the library system but still keep a firm eye on budgetary considerations.
Mr. Campbell notes that the SFPL needed a sophisticated system that would require minimal training for staff and patrons. The ITC Systems solution involved a PrinterOn Web-Based Printing program that lets patrons send print jobs directly to their chosen Bizhub through SFPLs wireless network, or even from their own homes if required.
Users can now view hot spots directly from the librarys home page. In order to ensure the needs of the librarys 28 branches were completely met, ITC Systems customized the end product by developing two different but compatible systems; ITC Systems also ensured the entire project complied with the City of San Franciscos green mandate.
This project could not have been carried out without a high degree of cooperation, Mr. Richardson notes. I really commend the staff at the SFPL and the project managers at Konica Minolta for their professionalism and skill in getting the job done.
The system installed at the SFPL uses a unique program that provides information about the attributes of each job processed while tracking each users balance. This functionality is unique and is only supported by ITC Systems.
Weve worked hard to become experts in web-based printing solutions, Mr. Campbell adds. Its highly complex work and it requires a sophisticated set of analytical, administrative and technical skills. Fortunately, our team is made up of some of the best people in the industry and Im very proud of the work they do on behalf of our clients.
Mr. Richardson notes that he and the rest of the ITC Systems team are looking forward to a strong relationship with the San Francisco Public Library going forward.
We appreciate the opportunity to be of service to the library and its patrons, he says. Libraries play a key role in our society and Im honored that the SFPL chose to move forward with us.
About the San Francisco Public Library
The San Francisco Public Library (SFPL) District includes 28 public branches nestled in beautiful Northern California overlooking the Golden Gate Bridge. The first public library of San Francisco officially opened in 1879, just 30 years after the California Gold Rush. The new library building, located at the Civic Center, features more than 300 computer terminals, has room for 1100 laptops, and houses a new wing for children. Library visitations doubled in the new library buildings first year of operation, going from 1.1 million to 2.1 million visits. The number of library cardholders nearly tripled during that time period as well. For more information about the SFPL please visit http://sfpl.org/
About ITC Systems
ITC Systems serves colleges, universities and a host of other market segments by providing products and services focused on campus ID card privilege control, access control, and copy and print control. The company also offers card-related products and services for food service, laundry and other institution-wide sectors. Founded in 1989, ITC Systems maintains a large dealer network throughout North America and internationally, and it is the industrys dominant Original Equipment Manufacturer (OEM). To learn more about ITC Systems, please visit www.itcsystems.com.